Why Work With Us?

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Here's what our satisfied customers are saying about us:

Faced with a difficult landlord and living situation, I needed to buy my own home quickly!  I have worked with several other Realtors and most do not take the time to listen.  Ron made time to answer my questions, day and night.  There were many obstacles in our path and he went above and beyond to make things happen on my behalf.  If you want someone who will go the extra mile, he’s someone I would highly recommend again and again.

T.L.

“Carol is a very professional agent, personable, lovely person.  She handled our transaction perfectly!  We were very happy with Carol, but we are now in our “forever” home.  We will certainly recommend her to others! “   S.M.

“My husband and I had the pleasure of working with Carol Gruen to buy our first home. We could not have asked for a better experience, especially as first time home buyers. Carol was extremely respectful of our budget and never showed us a house that was out of our comfort zone. Carol is open and friendly and we liked her instantly. She is a great communicator and answered our (many) questions at all hours of the day. Carol went above and beyond and made us feel like we were her priority at all times. She expertly guided us through the whole process, from the initial offer to the closing, including negotiating concessions after the inspection. We came away with the feeling that we really understood the process and had ownership over the decisions we made. We hope to be in our house for many years, but we would love to work with Carol again. and we recommend her to everyone we know.”   R.K.

“Carol was awesome in every way. She introduced us to our new city, taking time to show us different neighborhoods and options, even though our buying criteria were not well-defined at the outset. She is a great listener, and also a strong negotiator. She guided us through a challenging post-inspection situation, and along the way connected us with other professionals who were helpful with different aspects of the purchase process. She is a great communicator, and kept us informed of new options at every stage of our search. I would definitely work with her again, and highly recommend her services.”  V.P.

“Prior to putting our property on the market, Carol directed us how to properly arrange our furniture to best show off our condo. She had researched numerous comp properties to come up with our listing price. She shared our property on multiple sources with both still photos and a Matterport video. Her great negotiating skills helped us close on the first offer we received.” N.B

“Carol patiently worked with us over a period of more than a year to find and buy the home that we have been happily living in for more than six months now. She was always available when we needed her and never pushed us to just close a deal, even when we prematurely thought we had found the right place. Being first-time buyers, we learned a lot from her in the search process. She found listings that matched our criteria, accompanied us to many showings, and provided valuable information and insight about the cases we were interested in. During bidding and negotiation, she took a tough stand in our initial bid, which allowed us to eventually buy the property way below the ask price, which again showed she cared more about us than simply trying to close a sale. Her calm and thoughtful demeanor throughout the whole process made our first home-buying experience very pleasant and as stress-free as it can get. I would happily and strongly recommend Carol to my family and friends.”  M.K.

“Carol was wonderful to work with. We were very picky and Carol was so patient with us, showing us many homes over many months before we found ‘the one’. Her knowledge of the area is excellent. Her enthusiasm is infectious and yet she always remains professional. I can highly recommend her.”   J.W.

“Carol was great to deal with. We were specific in where we wanted to live and Carol patiently showed us many homes over a few months before we found the condominium in the exact area we wanted. She knew the area very well. Carol is always professional in every way. We highly recommend her.”   J.K.

“Carol was really supportive and knowledgeable, and she helped us keep open minds throughout the buying process. She was thoughtful about our specific non-negotiable items, and was considerate enough to only show us houses that would work for our needs and budget. She showed us a lot of houses in our price range so we had a ton of options, and never pressured us. Whenever we saw something of interest she was easy to get hold of and prompt with setting up appointments. House hunting was a very stressful process for us, and it was nice to have someone who kept us positive throughout.”   Z.V.

“My wife and I could not have had a better first-home buying experience and we owe it in large part to the expertise and friendliness of Carol Gruen. We actually stumbled upon Carol in our house-searching endeavors and were amazingly satisfied with Carol's ability to listen to what we were interested in and work so hard to help facilitate that. Carol's knowledge of properties and neighborhoods was impressive, and I would highly recommend Carol's services to lots of folks in the housing market.”  J.G.

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